Privacy Policy – Infant Aquatics

This privacy policy sets out how Infant Aquatics (‘we’, ‘us’) uses and protects any information that you provide when you interact with us via our website, telephone, mailing lists, or when booking a course.

Infant Aquatics is committed to ensuring that your privacy is protected and that personal data is handled in accordance with applicable data protection laws.

We may collect the following information:

• Your name
• Your child’s name and date of birth
• Contact information including email address
• Telephone numbers and postcode

We collect and process your data to:

• Manage and administer bookings for lessons and courses
• Communicate important information relating to your sessions
• Provide customer support
• Send relevant updates, newsletters, offers, and promotions (where you can opt out)

Our mailing lists are managed via secure third-party email providers. Data stored includes:

• First name
• Last name
• Email address

We aim to keep communications relevant and minimal; you can unsubscribe at any time.

While we are committed to protecting data, there may be situations where it is necessary to share information in order to protect individuals.

We may share personal information, where necessary and proportionate, in circumstances involving:

• Safeguarding concerns
• A perceived risk to the safety or wellbeing of a child, parent, or staff member

This may include sharing information with appropriate authorities, safeguarding professionals, or other relevant parties.

Any such sharing will be:

• Made in good faith
• Carefully considered
• Limited to what is necessary in the circumstances

We do not share your personal information with third parties unless:

• It is necessary to deliver our services
• You have given consent
• We are required to do so by law
• It is necessary in line with safeguarding responsibilities or legitimate interests

We are committed to ensuring that your information is secure. We have appropriate physical, electronic, and managerial procedures in place to safeguard and secure the data we collect.

We do not retain your data for longer than necessary.

Financial records may be retained for up to 7 years in line with legal requirements.

We periodically review and securely delete data that is no longer required.

Under data protection law, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request erasure of your data
• Object to processing
• Request restriction of processing

To exercise any of these rights, please contact us.

Our website may contain links to other websites. Once you leave our site, we are not responsible for the protection and privacy of any information you provide on those sites.

All comments, queries, and requests relating to this policy should be directed to: carly@infantaquatics.co.uk

We may update this policy from time to time. Please check this page periodically to ensure you are happy with any changes.

This policy is effective from March 2026.